Refund policy

**Claire and Michaels Jewelry Shop: No Return or Refund Policy**

At Claire & Michaels, we take pride in offering exclusive and limited gemstone necklaces crafted with the utmost care and attention to detail. To maintain the quality and uniqueness of our pieces, we have implemented a strict No Return or Refund Policy. Please review our policy below before making a purchase.

### No Return or Refund Policy

**1. All Sales Are Final**
   - Due to the exclusive and limited nature of our jewelry, all sales are final. Our orders are custom-made and we do not accept returns or offer refunds for any items once purchased.

**2. Quality Assurance**
   - Each piece of jewelry undergoes a thorough inspection before shipping to ensure it meets our high standards. We strive to provide accurate descriptions and images of our products to help you make an informed purchase.

**3. Custom Orders**
   - Custom orders are created specifically for you based on your specifications. As these items are personalized, they are non-returnable and non-refundable.

**4. Exceptions**
   - In the rare event that you receive a defective or damaged item, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue by offering a replacement or store credit, at our discretion.

**5. Care Instructions**
   - To ensure the longevity of your jewelry, please follow the care instructions provided with your purchase. Improper care may result in damage, which is not covered under our policy.

**6. Contact Us**
   - If you have any questions or concerns about your order, please reach out to us at info@claireandmichaels.com. 

By purchasing from Claire & Michaels, you agree to our No Return or Refund Policy. We appreciate your understanding and thank you for supporting our small business.